Online Reputation Management — Australia
Reputect monitors your reviews across every major platform, helps you generate more genuine 5-star reviews, and removes fake or defamatory content at a price agreed upfront, with a no-win-no-fee guarantee.
Free, no obligation — we reply within one business day. Or call 0494 721 942
A. Nobody
“Worst place ever, total scam, never even used their service but leaving 1 star.”
This list keeps growing — don't see yours? We likely still cover it.
Why Reputect exists
A single defamatory review, a fake one-star rating, or an outdated negative listing sits at the top of search results indefinitely — costing bookings, applicants, and trust every day it stays up.
That's not just a feeling. A Harvard Business School study found a one-star increase in rating drove a 5–9% increase in revenue. Most prospective customers never get past the star rating to find out the service was actually good.
Reputect is a technology company, not a law firm. We built software that watches every major review platform for your business and helps generate more genuine ones, plus a structured removal process — grounded in platform policy and legal research, run through escalation relationships — that gets harmful content taken down, however long that actually takes. No law-firm retainer, no cease-and-desist letters. Just software, research, and process that works.
The removal process
A genuine, ordered sequence — not marketing filler. Straightforward cases move through this in days; contested ones can cycle through steps 3 and 4 repeatedly over weeks or months before they resolve.
Tell us what's live and where — a link, a screenshot, or just the platform and business name. Takes under two minutes.
We review the content against each platform's policies and defamation/removal criteria to confirm it's actually removable.
You get a price agreed upfront before any work starts. No hourly billing, no surprise invoices.
We run the escalation — a single submission for straightforward cases, or repeated evidence, appeals, and follow-ups over weeks or months for contested ones. If it's not removed, you don't pay — that's the no-win-no-fee guarantee. Either way, you get a written outcome report.
Three services, not one blur
Generation earns you more genuine reviews. Monitoring catches the bad ones fast. Removal takes down what's already live.
Swipe to explore →
Turn the customers you've already served into genuine public reviews — automatically.
Know about a new review the moment it lands — before a customer has to mention it to you.
Fake, defamatory, or policy-violating content taken down — properly, not just filed and hoped for.
Pricing
Review Generation and Review Monitoring are predictable monthly subscriptions, priced per business location. Content Removal is priced per piece of content — no two are the same.
A one-star increase in rating has been shown to drive a 5–9% increase in revenue for independent businesses (Harvard Business School, Luca 2011) — most plans pay for themselves well before that shows up in your average.
$449/month, per location
Turn recent customers into genuine public reviews, automatically.
$149/month, per location
Know the moment a new review lands, and act on it fast.
Multi-location businesses and bundled Generation + Monitoring plans are priced individually — most businesses running both, or running several locations, pay less per location than the standalone rate above.
There's no price table for removal work — some cases resolve in days, others take months of structured escalation. The fee reflects the actual case, not a flat rate. Active monitoring or generation subscribers get reduced, pre-agreed removal pricing.
Request a Free QuoteWhat affects the price
Pricing questions
You don't pay. The price is agreed upfront before any work starts, and it's only charged if the content actually comes down — that's what the no-win-no-fee guarantee means in practice.
No setup fees. Generation and Monitoring are the flat monthly rate shown per location, and removal pricing is quoted individually and agreed before anything starts — no surprise invoices either way.
Yes — Generation, Monitoring, and Removal can be run independently or together, and most multi-location or bundled setups end up priced lower per location than the standalone rate. Get a custom quote to see what that looks like for your business.
Results
0+
Pieces of content removed
0%
Removal success rate
0 days
Average turnaround
0.0/5
Average client review score
Proof
Swipe to explore →
“A fake review had been sitting on our Google listing for eight months. Reputect had it assessed within a day and removed inside a week. We didn't pay a cent until it was gone.”
Sarah M.
Owner, café — Melbourne, VIC
“We use the monitoring plan across four office locations. The alert system means we know about a new review before a client even mentions it.”
David K.
Principal, real estate agency — Brisbane, QLD
“The price was agreed before anything started, which mattered a lot to us. No hourly billing, no ambiguity, and it worked.”
Priya R.
Practice Manager, medical clinic — Sydney, NSW
“As a tradie, one bad review can sit above ten good jobs. Reputect got the fake one down and now we're generating real reviews every week.”
Josh T.
Director, plumbing & gas — Perth, WA
Questions
It means you only pay if the content is actually removed. We assess your case for free, agree a fixed price upfront, and if the removal is unsuccessful, you owe nothing.
Submit the listing link through our free assessment form. We check it against Google's review policies for signs it qualifies for removal — fake, defamatory, off-topic, or posted by a non-customer — then agree a fixed price to run the escalation. Most Google removals resolve within 5–10 business days.
Yes — this is exactly what our removal service is built for. A review doesn't need to be illegal to be removable; most platforms have their own policies against fake, defamatory, or policy-violating content, and we work within those policies to get it taken down.
It genuinely varies. Straightforward, clear-cut policy violations on responsive platforms — Google Business Profile and Facebook are typically fastest — can resolve in under two weeks. Contested cases, or ones on slower-moving platforms like LinkedIn and Glassdoor, can take weeks to several months of escalation, follow-up evidence, and appeals. We give you a realistic estimate at the free assessment, not a marketing promise.
Removal is available across Google Business Profile, LinkedIn, Glassdoor, Indeed, Facebook, Trustpilot, Yelp, ProductReview.com.au, Rate My Agent, Word of Mouth, Seek, TripAdvisor, Better Business Bureau, Reddit, Ripoff Report, and X (Twitter) — plus most other major review and business-listing platforms. Ongoing monitoring is available on the 11 platforms with a structured review feed we can track (Google, Glassdoor, Indeed, Trustpilot, Yelp, ProductReview.com.au, Rate My Agent, Word of Mouth, Seek, TripAdvisor, and BBB); Facebook, LinkedIn, Reddit, Ripoff Report, and X are removal-only for now. If you're not sure, submit it and we'll tell you.
Review Generation is an ongoing subscription that turns recent customers into genuine public reviews by SMS or email. Review Monitoring is an ongoing subscription that pings review-based platforms for new reviews and flags the low-rated ones as priority. Both are only available where a platform exposes a structured review feed. Content Removal is a one-off service, priced per piece of content, for taking down specific harmful content that's already live, and it works across every platform in our network — including the post-based platforms Generation and Monitoring can't reach. Most clients run Generation and Monitoring continuously and call on Removal whenever something needs taking down.
Review Generation starts at $449/month per business location, and Review Monitoring starts at $149/month per business location — both with custom pricing for multiple locations or bundling the two together. Content Removal pricing is agreed individually per piece of content, with reduced pricing for active Generation or Monitoring subscribers.
We guarantee the fee structure, not a specific outcome for every piece of content — some cases genuinely aren't removable under platform policy, and we'll tell you that at the free assessment stage rather than take your money. If we do take on a case and it's unsuccessful, you pay nothing.
Every case is assessed individually because platform, content type, urgency, and available evidence all affect the work involved. You get a price agreed upfront — never hourly billing, never a surprise invoice.
Start here
Get a free assessment and a price agreed upfront — or see what ongoing monitoring looks like for your business.
Or call us directly: 0494 721 942